1. Identify and develop prospect list matching up with the markets that are available to our agency
2. Prequalify the prospect for insurability and quality of risk
3. Create and maintain client or prospect list for new business calls.
4. Obtained applications for proper underwriting of risk. Have all information gathered to submit with at least 60-90 days of lead time.
5. Pull loss runs for at least three years to send with submission.
6. Recommends Coverage to clients
7. Visits with client to get a visual of what they want to insure and take pictures when necessary.
8. Obtain the items that are needed to properly underwrite a risk.
9. Identifies the client needs (save premium dollars? Better coverage?)
10. Submits completed applications to markets that could offer quotes
11. Presents proposals to client with detailed description of what will be covered and most important what is excluded.
12. Delivers Binders; Invoices to client once the insurance is placed
13. Focus on how to better serve the customer.
14. Represent the agency in key community activities.

Organizational Relationships

Reports To: General Manager
Supervises: No one
Career Path: Commercial Lines Account Manager

1. Market: Property and Casualty
2. Proactively contact client leads to recommend appropriate insurance and place coverage.
3. Complete applications for new and renewal business and assist account executive as directed.
4. Analyze quotes and present proposal to client. Check proposal for accuracy and attach any additional spreadsheets for information to proposal.
5. Request policies as required.
6. Maintain suspense files on outstanding orders and correspondence. Follow up on all overdue and suspense items.
7. Conduct annual coverage reviews to identify and cover additional risk exposures.
8. Confer and negotiate with carrier underwriters on behalf of clients to save underwriting cancelations and remarket as necessary.
9. Execute account quotes, applications, endorsements, binders, and renewal.
10. Proactively contacts clients to gauge satisfaction, address needs, and identify opportunities for enhanced client experience.
11. Represent the agency at client meetings, including occasional travel for in-person visits.
12. Avoid issues involving potential Errors and Omissions (E&O) and immediately reporting any possible error or omission incident to the General Manager.

1. Provides technical support to Sales Executive/Account Executives); specifically in analyzing client needs, coverage forms and quotations.
2. Schedules appointments with clients as requested by Sales Executive/ Account Executives).
3. Occasionally accompanies Sales Executive/Account Executive on prospect and client meetings as requested by Sales Executive.
4. Completes applications in coordination with Sales Executive/ Account Executives); submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies.
5. Orders and issues binders, certificates, policies, endorsements and other related items; verifies their accuracy; forwards them to client with appropriate correspondence.
6. Determines if direct or agency billing is appropriate and invoices accordingly.
7. Prepares summaries of insurance, schedules and proposals for word processing as needed.
8. Processes renewals in coordination with Sales Executives/Account Executives) according to agency procedures.
9. Reviews audits of policies; verifies accuracy and facilitates corrections, as needed, between client and carrier.
10. Verifies policy and policy change information, facilitating corrections when necessary.